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MiPermit - Frequently Asked Questions

A resident, who lives permanently at a qualifying address. Holiday, second or unoccupied properties are not eligible for a resident parking permit. Under the conditions of the Parking Order you will be required to supply:

Proof of residency, for example, copy of current tenancy agreement, driver's licence, utility bill, etc.

AND

Proof of ownership of the vehicle, either a copy of your registration document (logbook) or insurance document (must show your current address details).

If the vehicle is a company/works vehicle, you will need to provide on company letterhead, a letter from your employer confirming the vehicle details, and that the vehicle needs to be kept at your home address.

It is a serious offence to make a false statement to obtain a permit

Your permit entitles you to park in any available space for permit holders within the zone for which the permit is issued. A permit does not entitle the holder to park where there are waiting restrictions (single/double yellow line/s) or to exceed time limits. Permit holders are expected to use consideration when parking, and to not block access ways, etc. Permit holders, who consistently park without due consideration for others may have their permit withdrawn.

The issue of a permit does not carry with it any guarantee that a parking space will always be available.

The permit is only valid when:

  • The expiry date has not passed
  • The original permit is on display within the vehicle - A photocopy of the permit is not acceptable (where paper permits are applicable)
  • The permit is displayed within the vehicle for which it was issued (where paper permits are applicable)
  • The particulars on the permit are clearly visible, legible, and have not been defaced in any way (Where paper permits are applicable)
  • The particulars on the original application form are still applicable

When you receive your permit a complimentary holder will be enclosed with it. The permit must be clearly displayed in the front windscreen of the vehicle at all times when a restriction applies. If you park without displaying a valid parking permit, you may incur a penalty charge notice.

If you are in receipt of a virtual permit, you will not need to display a permit in your vehicle, but a valid permit must be available on your online account.

The permit holder should apply for a replacement. A fee to cover administration costs will be charged at £15.00 for a lost permit. Damaged/destroyed permits must be surrendered to the Parking Partnership in order to obtain a replacement free of charge.

Your permit shows the vehicle registration number. If you change your vehicle you should telephone the Parking Partnership on (01206) 282316 with your new vehicle details. We will issue a temporary permit to cover the new vehicle, while you return your current permit to us for amendment, and send us proof of ownership of the vehicle, either a copy of your registration document (logbook) or insurance document (must show your current address details). You will receive you permanent permit in the post.

A new permit cannot be issued until the old one has been returned.

If you are in receipt of a virtual permit - you will be able to amend your vehicle registration number via your online account.

Please telephone the Parking Partnership immediately on (01206) 282316 for advice.

If you are in receipt of a virtual permit you will be able to amend your permit via your online account however you must change your vehicle back once you no longer have the courtesy car.

A renewal notice will be sent to you approximately three weeks before your current permit runs out. Please pay this as soon as possible so that we can send your new permit in good time.

If you hold an online account, you will receive an email advising that your permit is due for renewal.

In most areas, a permanent resident, who lives on a qualifying street, can apply for a visitor parking permit. You will be required to provide proof of residency when applying. There is a charge for this.

You will be able to purchase visitor permits via your online account.

Motorcycles parked within a resident permit holder only zone/bay, except in Colchester, are exempt from the requirement of displaying a valid resident/visitor permit. When parking their motorcycle the resident/visitor is asked to do so in a manner which takes up as little space as possible.

Motorcycles are expected to have a virtual permit in all resident permits in Colchester.

You must return the permit to us immediately with your new address details, so we can refund any unexpired complete months.

The permit is non-transferable (it cannot be transferred to the new owner/tenant of the property).

It is an offence to use the permit if you do not live in the area.

You will be able to manage your address via your online account.

The parking regulations are enforced strictly.

If a civil enforcement officer comes across a vehicle in a permit parking area not displaying a valid parking permit (where paper permits are required), a penalty charge notice will be issued and the registered owner/keeper of the vehicle would be held liable to pay the penalty charge.

If a civil enforcement officer comes across a vehicle in a permit parking area not registered on the online system a penalty charge notice will be issued and the registered owner/keeper of the vehicle would be held liable to pay the penalty charge.

You can now apply for and purchase your resident permits online at the NEPP MiPermit portal. Please note that you will require your council tax number in order to apply for a permit and that all applications are subject to verification. Failure to provide further supporting documentation for your application may result in cancellation of your permit at the discretion of the North Essex Parking Partnership.

Please call us on 01206 282316 for further information or if you require any assistance in applying for your permit.

A virtual permit is purchased online and replaces a paper permit. No permit is required to be displayed within the vehicle as our Civil Enforcement Officers can check your details on their handheld machines.

Yes. It is very important to make sure that when using the MiPermit system, that you register your vehicle accurately. This includes using a Zero when appropriate rather than the letter 'O' and vice-versa. Any errors made when logging your vehicle registration mark with us could result in a Penalty Charge Notice being issued as our Civil Enforcement Officers may not be able to validate any cashless parking stays created.

Our friendly team are happy to help you with creating your cashless parking stays or resident permits should you have any concerns and you can call us on 01206 282316 to do so.

It is possible to have more than one vehicle on a permit, however only one vehicle can park in the permit scheme at any one time. If both vehicles are required to park at the same time, you must purchase a second permit.

Please note that if both vehicles that are on one permit park at the same time, a Penalty Charge Notice may be issued.