Skip to content
News
Car parking app video launched
Date Published: 27 August 2020

Today, the North Essex Parking Partnership (NEPP) is launching its latest video, which provides motorists with a step-by-step visual and audio guide to using the free MiPermit app to make contactless payments in car parks.

As well as taking viewers through the quick, easy stages of setting up the app for the first time and paying for and extending a parking stay, the video also provides top tips and highlights some of the benefits of using the app, such as expiry reminders and access to exclusive parking offers.

Since the outbreak of coronavirus in the spring, motorists have, and continue to be encouraged to make contactless payments using MiPermit in the car parks NEPP manages in Braintree, Colchester, Harlow and Uttlesford.

The MiPermit app, which is available to download for both Android and iPhone devices, removes the time and hassle of finding, queuing for and using cash/card machines in car parks, which is also a real advantage if you’re in a hurry, can’t find the right coins or the weather is unpleasant. Another real benefit of using the app is MiPermit can be used in lots of other car parks across the UK, meaning visitors to and from the area, can also use it when they travel elsewhere.

NEPP introduced the MiPermit system for contactless payments eight years ago and whilst usage of the app has increased by more than 5000% during this time, this video is designed to help and support those who may be keen to use the app but are unsure how to do so or what the benefits are.

The popular MiPermit app is quick, convenient and easy to use and this is reflected in its uptake and usage across car parks managed by NEPP in North Essex. Since NEPP’s promotional campaign last summer, app usage has significantly increased,and in Colchester alone, the app is now the most popular car parking payment method, with MiPermit usage doubling to 54% over the past year!

This new short video supports the national Positive Parking Agenda, and is part of a series of five educational videos being produced by NEPP to outline their work, its online services and promoting the use of MiPermit.

The first video in this series ‘About Us’ won the Communications Award at the British Parking Awards 2020.

Councillor Robert Mitchell, Chairman of the North Essex Parking Partnership, said: The NEPP’s latest educational video is a fantastic tool for helping motorists to set up and use the MiPermit app on their phones, whatever their digital knowledge. The short video shows how quick and easy this free app is to use and demonstrates some of its many benefits.

Use of MiPermit as a car park payment method in North Essex continues to grow and the public’s desire to be able to make contactless payments, since the coronavirus outbreak, has added to this. This latest video is just one of a number of ways in which NEPP is supporting and enabling motorists to be able to do this.”

The video is available to watch on NEPP’s YouTube channel.

Further information about using MiPermit can be found on the NEPP’s website.


Parking authority appeal to motorists to behave responsibly
Date Published: 30 June 2020

The North Essex Parking Partnership (NEPP) has appealed to motorists to behave and park responsibly to avoid getting a parking ticket (PCN).

Following recent reports of aggression directed towards its civil enforcement officers (CEOs), NEPP has changed its penalty issuing policy to ensure safer deployment of frontline staff who are working to keep the county’s roads and car parks clear of illegally parked vehicles.

At the height of the lockdown, NEPP’s enforcement officers focused their efforts on emergency routes and zones while relaxing patrols in some areas to meet changing needs. As Government restrictions have gradually eased and more parking patrols have resumed, officers have reported hostility from a confrontational element of motorists caught breaking parking rules. Some CEOs have faced a torrent of abuse and worse, whilst carrying out their key duties. Enabling the use of postal PCNs, issued away from the vehicle if necessary, has helped reduce some of the risks posed to NEPP’s hard-working frontline officers.

Councillor Robert Mitchell, Chairman of the North Essex Parking Partnership, said: “As an organisation, we take any form of verbal or physical abuse against our staff very seriously. The role of enforcement officers can be very challenging at the best of times and for them to face hostility or aggression when trying to ensure safe access for emergency vehicles and other essential services is totally unacceptable.

“There is nothing to be gained from arguing with the messenger. Please follow officers’ advice and, if necessary, record the details on any PCN that you feel was issued in error. Challenging a parking ticket is an evidence-based process, so it is important you gather and provide evidence to support an appeal, not resort to rage against our officers that may be recorded on body-worn cameras and will also be used in evidence. Once issued, the PCN will stand, so the best course of action is to accept the situation, move on, and either pay or challenge the fine. There is no advantage in arguing with the officer.

“I would simply ask everyone to keep calm and be reasonable. There are no excuses for careless or inconsiderate parking, and we are asking all motorists to park responsibly and considerately. The number-one priority is to maintain access for essential services, for the benefit of all.”

NEPP is an active supporter of the British Parking Association's Halt the Hate campaign aimed at tackling hate crime against Civil Enforcement Officers. Where evidence is captured by body-worn cameras or other means, it will be used to fully support the police to bring an appropriate resolution through the courts if necessary.


Parking restriction to improve emergency access
Date Published: 18 June 2020

Red route lines painted












A temporary Traffic Regulation Order (TRO) known as a Red Route is being introduced in Bromans Lane, East Mersea on 29 June. The TRO will see the current no waiting restrictions changed to no stopping at any time to address the current verge and on-street parking issues and allow emergency vehicle access.

The new measure, which has local support,aims to improve road safety and prevent problematic parking which has increased during the Covid-19 pandemic and caused road obstructions and reduced vehicular access.

Full details of the restriction can be viewed on the county’s online TRO mapping system once the TRO is active.

Red routes were first introduced in London more than 10 years ago and have tougher, zero-tolerance approach to traffic violations. A red route stops drivers from parking dangerously on the road, verges and in lay-bys, and prohibits stopping, loading or unloading, and boarding or alighting from a vehicle at any time.

Motorists visiting the area will still able to make full use of nearby local car parks, including the nearby Cudmore Grove Country Park car park.

The temporary TRO period will allow Essex County Council to monitor the scheme closely for 18 months. Before the end of this period, and if there is a need to amend the scheme, or make it permanent, a formal public consultation will take place, enabling members of the public to provide feedback on the proposals.

The restriction which will come in on 29 June 2020 has been requested by Essex County Council. The North Essex Parking Partnership (NEPP) who manage on-street parking in the area, have actioned this temporary TRO on their behalf.

Councillor Robert Mitchell, Deputy Cabinet Member for Highways at Essex County Council and Chairman of the North Essex Parking Partnership, said: “We understand that this is an incredibly difficult time for everyone, and that people are keen to drive to enjoy outdoor spaces, like Cudmore Grove Country Park on Mersea. This has however, caused problematic parking along Broman’s Lane and this temporary measure will prevent parked vehicles from obstructing the road and ensure clear and safe road access for all users, including residents, visitors and emergency vehicles.”

Councilllor Mike Lilley, Colchester Borough Council Portfolio Holder for Communities, Wellbeing and Public Safety, said: “This temporary red route is necessary to address the current issue in this particular location and improve road safety and access. The measure has local support and we encourage motorists to park legally, considerately and safely and make use of nearby car parks.

The red lining for this TRO will be installed next week.


Parking restrictions to address dangerous parking in Ardleigh
Date Published: 26 May 2020

The North Essex Parking Partnership (NEPP) is currently installing a new Traffic Regulation Order (TRO) in Ardleigh, to address ongoing on-street parking issues in and around Old Ipswich Road.

It is hoped that the new measures will improve road safety in the area and prevent the dangerous obstruction of local roads including Ipswich Road, Old Ipswich Road and Turnpike Close caused by problematic parking

The TRO is the second permanent Red Route marked with double red lines in Tendring district and third in North Essex. Full details of the Order will be viewable on the county’s online TRO mapping systemon the 15 June, when the restriction will begin to be enforced.

Red routes were first introduced in London more than 10 years ago and have tougher, zero-tolerance approach to traffic violations. The red route is being installed to stop drivers from parking dangerously on the road and verges, and prohibits stopping, loading, or unloading, and boarding or alighting from a vehicle.

The restriction has been requested by Tendring District Council. NEPP who manage on-street parking in the area, have actioned this TRO on their behalf.

Councillor Robert Mitchell, Deputy Cabinet Member for Highways at Essex County Council and Chairman of the North Essex Parking Partnership, said: “We understand that this may be a frustrating decision for those who find parking on the road convenient, but it’s important that we do all we can to protect our local communities and the residents of Ardleigh, whilst keeping the roads safe and clear for all road users.

Councillor Neil Stock OBE, Leader of Tendring District Council and ward councillor for Ardleigh, said: “We requested this scheme after feedback from the parish council and local residents who were concerned about safety.

“By keeping the road clear it allows improved visibility for drivers when making turns, which helps to keep everyone safe.”

The signs and red lining for the route were installed on the 18 May and will come into force on 15 June.


Temporary parking restriction to improve forest parking
Date Published: 07 May 2020

A temporary Traffic Regulation Order (TRO) is being implemented by the North Essex Parking Partnership in High Beech in Epping Forest on 22 May to address on-street parking issues, deter non-essential travel to the Forest and support the Government’s current guidelines to stop the spread of coronavirus.

The new measures hope to improve visitor safety and prevent the obstruction of local roads by problematic parking, reinforce the byelaw of local verges and release police resources that were required to manage the situation.

The TRO, a Red Route marked with double red lines is a first for North Essex and will come into force on a number of roads around & within the Forest. Full details of the restriction can be viewed on the North Essex Parking Partnership’s website and on the county’s online TRO mapping system..

Red routes were first tried in London more than 10 years ago and have tougher, zero-tolerance approach to traffic violations. The red route is being introduced to stop drivers from parking dangerously on the road and verges, and prohibits stopping, loading or unloading, and boarding or alighting from a vehicle. This comes after a large number of drivers have been turned away after parking on the verges.

The new restriction will also support the City of London Corporation’s environmental and management plans for the area as well as resulting in reduced congestion; carbon dioxide emissions; noise and air pollution. Once the current non-essential travel restrictions are lifted, motorists visiting the area, will be able to make full use of the 52 free car parks throughout Epping Forest.

The temporary TRO period allows Essex County Council to monitor the scheme closely for 18 months. Before the end of this period, and if there is a need to amend the scheme, or make it permanent, a formal public consultation will take place, enabling members of the public to provide feedback on the proposals.

The restriction which will come in, in two weeks’ time, has been requested by a partnership of Essex County Council, Epping Forest District Council, Essex Police, and the City of London Corporation Epping Forest. North Essex Parking Partnership (NEPP) who manage on-street parking in the area, have actioned this temporary TRO on their behalf.

Councillor Robert Mitchell, Deputy Cabinet Member for Highways at Essex County Council and Chairman of the North Essex Parking Partnership, said: “We understand that this is an incredibly difficult time for everyone, but it’s important that we do all we can to protect our local communities and the environment. This TRO will keep the roads clear and safe for all essential road users and discourage non-essential travel under the Government’s current guidelines.

“It’s testament to our flexible team that we’ve been able to respond so quickly to our partner’s requests during this challenging period and we are confident that this temporary restriction will alleviate the dangerous and unnecessary parking issues in the area.”

Cllr Nigel Bedford Cabinet Member for Communities and Partnerships at Epping Forest District Council, said: “These steps to protect public safety are being supported by a range of partners including Epping Forest District Council, Essex County Council and Essex Police. I know these restrictions will not be popular with everyone but the vast majority of residents understand how careful we have to be at this critical time in the management of the Coronavirus Pandemic. With warmer weather and bank holidays providing the temptation to go out more, it is especially important that we do not risk the hard-won progress we have achieved in the fight against the virus.”

The signs and red lining for the route are being installed and are due to be completed next week.


Parking Patrols to Resume
Date Published: 07 May 2020

Patrols have been suspended since mid-March but from the 06 May we will be operating a ‘reactionary’ service focussing on requests for enforcement received from customers. This will be in line with the usual enforcement procedures and legislation.

We are also actively monitoring parking across all districts with officers in our fleet vehicles. This is so we can start to understand areas requiring closer attention and to assess how motorists are using the carriageway for parking during the lockdown.

From 12th May, our Civil Enforcement Officers will be operating mobile patrols paying attention to ‘higher level’ restrictions like Clearways, Red Routes and Double Yellow Lines - restrictions that help with the free-flow of traffic. Dropped kerb obstructions will also be looked at. In these instances, Penalty Charge Notices will be issued as normal, where a vehicle is deemed to be parked in contravention.

Social distancing and other methods will always be practiced by our Officers in line with Governmental guidance. Where necessary, Regulation-10 (Postal) PCNs may need to be issued for us to operate as safely as possible.

We will continue to monitor areas like Residential Permit Zones; however, we are not intending to enforce such areas at this time. Further communications to resident permit holders will be sent and published on this website before any patrols of permit zones re-commence. As things stand this is likely to be in late-May.

It is important we carry out patrols to ensure roads are safe and clear for all users - particularly emergency services, deliveries, waste and recycling collection vehicles and outside schools.

We would ask motorists to be mindful of this and continue to park considerately, legally and safely to ensure the roads remain accessible and safe. Thank you.

Some areas may continue to have relaxed restrictions, and these will be set out on the NEPP Website and latest news will be shown on our Coronavirus information page here:

http://www1.parkingpartnership.org/north/coronavirus


Coronavirus: parking charges to be waived for critical health and social care workers
Date Published: 27 March 2020

Following agreement with the Ministry of Housing, Communities and Local Government, the North Essex Parking Partnership (NEPP) has suspended parking charges for key NHS workers.

The plan means no health or social care worker will have to pay parking fees in council car parks or at the roadside, when carrying out their frontline duties during the coronavirus crisis. Details and eligibility are being added all the time to the dedicated web pages at www1.parkingpartnership.org/north/coronavirus.

In order to limit the spread of the virus and ensure critical NHS staff can continue to carry out their frontline duties, NEPP will suspend parking charges for on-street parking and open car parks. These critical workers will be encouraged to display supporting evidence in their windscreen, such as photocopies of their work pass with sensitive information removed, or a letter of evidence from their employer.

The arrangements, which came into effect on Wednesday (25th March 2020), will continue until further notice.

NEPP also plans to waive any fines received by health and social care workers while carrying out their duties over recent days. These workers are encouraged and will be supported to appeal the fines, with supporting evidence from their employer.

And in a further step, the NEPP will now also issue MiPermit exemptions to ALL KEY WORKERS – not just those working in the NHS – so anyone classed as a critical worker employed anywhere in the NEPP area will be able to apply via MiPermit, provided that can produce evidence of their role.

Councillor Robert Mitchell, Chairman of the North Essex Parking Partnership, said: “Critical workers are doing vital and highly valued work, day and night, to support the most vulnerable in our society, save lives and keep our country running through this unprecedented crisis.

“The NEPP welcomes its role in helping key workers get to work – enabling them to park in on-street bays or council-owned car parks without having to worry about cost or time restrictions.

“But these extraordinary times are no excuse for careless or inconsiderate parking and we are asking all motorists who need to make essential journeys only since the PM’s announcement of more curbs on normal life, to park responsibly and considerately. The number-one priority for the NEPP must be to maintain access for essential services, for the benefit of all. Those unable to exercise consideration will still find a sticky envelope attached to their vehicle!”

For more information about applying for permits and how NEPP is responding to the coronavirus pandemic, please visit: www1.parkingpartnership.org/north/coronavirus


Coronavirus: NEPP calls on motorists to continue to park safely and considerately
Date Published: 23 March 2020

Motorists are being encouraged to act responsibly and observe safety and critical-route parking restrictions, as wide-ranging efforts continue to help combat the spread of COVID-19.

The North Essex Parking Partnership (NEPP) issued the appeal in response to a series of unprecedented measures announced by the Government in recent days to help tackle the impact of the virus, which has seen normal life put on hold for the foreseeable future.

NEPP’s traffic officers are already focusing patrols on safety-critical routes and areas, while relaxing patrols in some areas to react to changing needs. The key priorities will be to manage the safe movement of traffic and ensuring safe access for emergency vehicles and other essential services such as waste and recycling lorries.

NEPP has responded to the crisis by helping to maximise parking spaces in one-hour single yellow line restrictions where commuters might usually park, by relaxing those parking restrictions to enable home-working. Motorists must obey usual rules to avoid causing an obstruction and must keep access clear, especially for emergency and waste collection vehicles.

NEPP will also be contacting all Resident Permit holders, via their online account in MiPermit or other contact details on record, regarding a temporary extension to their permits.

It is also looking at NHS permits and how more parking space can be made available. NEPP recognises the role that NHS staff are carrying out and will be honouring NHS permits where it is safe to park. More details will be provided on the NEPP website.

NEPP will continue to provide help for anyone who contacts its enquiry line but advises callers that they may experience a longer wait than usual as we move to restricted hours.

Cllr Robert Mitchell, Chairman of the North Essex Parking Partnership, said: “The current reaction to COVID-19 requires an unprecedented flexibility to parking that NEPP is proud to demonstrate. I can reassure the public that our officers are here to help, as always, but will continue to do everything they can to ensure the safe flow of traffic and responsible parking as this situation evolves.

“Most importantly, I would ask everyone to keep calm and be reasonable. There are no excuses for careless or inconsiderate parking, and we are asking all motorists to park responsibly and considerately. The number-one priority is to maintain access for essential services, for the benefit of all.

“If you are self-isolating and required to move your vehicle because it is parked illegally, then you should expect to do so if you are well enough.

“We are working together to enable parking for residents during commuter restrictions where parking patterns have temporarily changed.

“Where reports of increased verbal abuse have been received, this remains unacceptable and will be reported using evidence from body-worn cameras, as per usual. Please let our officers provide their best service.

“The bottom line is: Park up but, when you get out of your vehicle, consider carefully to see if you could have done it better or safer – and then move your vehicle if necessary!

NEPP will continue to review its operations in line with the latest Government advice and guidelines. Find out more by visiting the NEPP website or on Twitter. Additional information about parking can also be found at https://www.colchester.gov.uk/coronavirus/residents/parking-faqs/


Coronavirus (COVID-19)
Date Published: 16 March 2020

North Essex Parking Partnership is monitoring the current situation on coronavirus closely following information and advice published by the government. Find the latest information and advice on the Colchester Borough Council website here.


Success at National Parking Awards
Date Published: 09 March 2020
The North Essex Parking Partnership receiving the British Parking Awards 2020 Communications Award

This week, the North Essex Parking Partnership (NEPP) is celebrating after winning the Communications Award at the British Parking Awards 2020 for the second year running.

The ‘Communications Award’ category recognises imaginative, engaging and informative approaches to communicating with the public and other organisations. The NEPP won this award for its messaging linked to the national Positive Parking Agenda, including a new series of videos outlining the work of our organisation, improvements to our online services and communication of our MiPermit smart parking account.

Councillor Robert Mitchell, Deputy Cabinet Member for Highways at Essex County Council and Chairman of On-Street Parking at North Essex Parking Partnership, said: “I’m delighted that the innovative and positive approach NEPP has taken towardsits communications has been recognised and celebrated at these prestigious nationalawards.

“I would like to congratulate NEPP’s partners and staff on this fantastic achievement and we will continue to work hard to ensure this excellent work continues.”

The awards were held at the Royal Lancaster in London on Friday 6 March 2020.

The Communications Award at the British Parking Awards 2020 was sponsored by ZatPark

For more information about the awards and to view the results, please visit: www.britishparkingawards.co.uk/2020


British Parking Awards 2020 Winner Logo


Finalists at British Parking Awards
Date Published: 27 February 2020

The North Essex Parking Partnership (NEPP) has been announced as finalists in three categories for the national British Parking Awards 2020.

Having won three awards and been finalists in another two categories at the British Parking Awards last year, NEPP is keen to continue its success by highlighting other successful elements of the organisation’s work to the judges.


Councillor Mitchell, Chairman of On-Street Parking at the North Essex Parking Partnership, said:
“I’m incredibly proud that once again we have been shortlisted for multiple categories at the prestigious British Parking Awards, recognising our innovative and effective approach to our communications, customer service and partnership working.”

The ‘Parking Partnerships Award’ recognises the importance of partnership working in the parking sector. The submission showcases how NEPP has continued to innovate and advance since we won this award in 2019, with a number of new areas including 18 new projects to improve parking and information across the area, including bay sensors, variable messaging signage and creating additional parking areas.

The ‘Communications Award’ category recognises imaginative, engaging and informative approaches to communicating with the public and other organisations. The NEPP has been shortlisted for its messaging linked to the national Positive Parking Agenda, including a new series of five videos outlining the work of our organisation, improvements to our online services, and promoting our MiPermit smart parking account.

The ‘Parking as a Service Award’ recognises how parking providers can create a positive experience for motorists. The category rewards work done by parking providers to create easy-to-understand, non-confrontational and person-centric services. NEPP’s entry for this category focusses on how NEPP has 'joined-up' its front-facing and internal processes, policies and communications to create a positive experience for motorists by delivering simple, easy and accessible services.

The British Parking Awards, originally launched in 2002, seeks to recognise and celebrate best practice, innovation and achievement in the design and management of both public and private sector parking. The 2020 winners will be announced at the Awards Ceremony on Friday 6 March at Royal Lancaster, London.


School parking scheme expands in Tendring
Date Published: 04 February 2020

The North Essex Parking Partnership (NEPP) has recently launched its next Gold 3PR parking scheme, to encourage drivers not to drop school children at the front gates of Holland Haven Primary School in Holland-on-Sea.

Holland Haven Primary School has created a no parking zone, known as a ‘3PR Zone’ outside its entrance to educate parents and pupils about considerate parking practices.

3PR, which represents the three Parking Rules of Care, Consideration and Caution (originally created by the South Essex Parking Partnership), delivers a positive message about school parking and provides advice and guidance to children, parents and carers on safe and considerate parking practices.

Pupils who enter the zone by foot, cycle or scooter will be rewarded with a 3PR token for the class token box. Children arriving early at school for Breakfast Club will also receive tokens for avoiding peak drop-off time. Each month the class with the most tokens is awarded a trophy and at the end of each school year, one class at the school will become the 3PR Parking Champions.

Councillor Robert Mitchell, Chairman of North Essex Parking Partnership, said: “We’re really excited to be launching our 11th 3PR scheme in north Essex and our fourth scheme in Tendring.

“Parking at school drop-off and collection time is often an issue and we’re always looking for ways to improve the environment in the immediate vicinity of schools, by parking necessary vehicles a little way away; encouraging healthy walking and keeping children safe. We’re confident this scheme is going to make a real difference to parking outside the school and make the surrounding routes and roads safer for all road users.”

Catherine Cole, Deputy Headteacher at Holland Haven Primary School, said:We're excited to launch 3PR as we've been looking for a way to improve the safety and congestion outside the school and the patrol is ideal as it involves our pupils.”

Find out more about 3PR by visiting schoolparking.org.uk.

Primary schools that are interested in the scheme should contact 3pr@colch.onmicrosoft.com.


School parking camera trial agreed
Date Published: 14 January 2020

At its Joint Parking Committee on 9 January, the North Essex Parking Partnership (NEPP) provisionally agreed to begin a 12-month trial of four new manned fixed parking enforcement cameras outside selected primary schools in the area.

The aim of the scheme is to promote safety at the school gates by tackling inconsiderate and illegal parking as well as helping with congestion and air quality in the immediate area outside schools. Local residents should also benefit from improvements in driver behaviour and it may also help some people to reconsider the need to drive to schools.

The movable cameras will be fixed to lamp posts and used in a similar way to the NEPP’s Park Safe car and primarily used to enforce 'no stopping' yellow zig-zag restrictions.

A start date for the 12-month trial is yet to be decided and the choice of schools for the initial trial will be based on those that have already signed up to NEPP’s 3PR scheme.

This scheme will support the existing work of NEPP’s Park Safe camera car, Civil Enforcement Officers foot patrols and its growing 3PR initiative which aims to tackle inconsiderate parking outside schools through education and engagement with local communities.

Councillor Robert Mitchell, Chairman of On-Street Parking at the North Essex Parking Partnership, said: “School parking is one of the issues we get contacted about most and I’m delighted that north Essex will be the second area in the country to trial this technology as part of our efforts to address dangerous and negligent parking outside schools.

“As well as addressing parking concerns and supporting our current work with schools, this scheme should also improve congestion and air quality in these locations and support existing Police and Essex County Council road safety campaigns too.”

“We will, of course, be monitoring this trial very carefully before taking any decisions on whether or not these cameras become a permanent scheme and if so, whether we can consider expanding the scheme with more cameras and schools.”

The 12-month trial is expected to cost up to £80,000 and has been allocated funds from the NEPP’s Reserve Fund.

Further details of NEPP’s Joint Parking Committee meeting on 9 January can be found on its website.

This decision is subject to the usual call-in procedure.


18 parking projects agreed for North Essex
Date Published: 14 January 2020

Eighteen exciting new parking projects with an investment of over £1 million were given provisional approval at the North Essex Parking Partnership (NEPP) Joint Parking Committee held on 9 January.

The decision comes after NEPP’s partner authorities submitted bids for 23 projects to be funded from the organisation’s Reserve Fund which enables the organisation to reinvest revenue into parking services across north Essex. Each project was also scored using a previously agreed scoring system.

The list of projects given provisional approval include:

  • A 12-month trial of school parking cameras
  • A pilot scheme, and possible future implementation, of on-street bay sensors
  • Variable messaging signage for car parks to be:
    • introduced in Clacton-on-Sea and three areas in Uttlesford district
    • completed for council-owned car parks in Colchester where it doesn’t currently exist
  • Further developing the MiPermit off-bus ticketing system at Colchester’s Park and Ride to cater for concessionary tickets and joint patrols
  • Creating additional parking, by:
    • extending two existing car parks in Uttlesford district, creating 57 new spaces
    • developing land adjacent to St Mary’s Car Park in Colchester to provide new parking bays and preparing for an electric charge point
  • Reviewing:
    • commuter parking in specific locations
    • parking restrictions in Clacton-on-Sea, Colchester and Dovercourt town centres
    • off-street parking orders in Harlow
    • Traffic Regulation Orders in Epping Forest district
  • Reviewing and improving car park directional signage in all partner areas
  • Completing additional Traffic Regulation Orders across Tendring district
  • Creating a Parking Strategy for Epping Forest District

The next step for NEPP will be to carry out feasibility studies and business cases where relevant and consider timescales before the schemes are implemented.

Councillor Robert Mitchell, Chairman of On-Street Parking at the North Essex Parking Partnership, said; “It’s testament to the skills & diligence of our officers & partner authorities, over the last 9 years, that the NEPP is now in a position to be able to re-invest in parking services across North Essex. The projects which have been provisionally agreed will enable us to provide an even better parking service for residents, businesses and visitors to the area.

“We have already reinvested some of NEPP’s revenue into our 3PR scheme, which tackles inconsiderate parking outside schools, and will be using more of our reserve fund to deliver a range of projects which utilise the latest technology. The plans should improve the overall parking experience by guiding motorists to parking spaces, helping to improve traffic flow, reduce emissions and keep our roads safer.”

This decision is subject to the usual call-in procedure.

Further details of NEPP’s Joint Parking Committee meeting on 9 January can be found on its website.


School parking scheme grows
Date Published: 18 September 2019

This week the North Essex Parking Partnership (NEPP) has launched its next Gold 3PR parking scheme, to encourage parents not to drop their children at the front gates of Pear Tree Mead Academy in Harlow.

Pear Tree Mead has created a no parking zone, known as a ‘3PR Zone’ outside its entrance to educate parents and pupils about considerate parking practices.

3PR, which represents the three Parking Rules of Care, Consideration and Caution (originally created by the South Essex Parking Partnership) delivers a positive message about school parking and provides advice and guidance to children, parents and carers on safe and considerate parking practices.

Pupils who enter the zone by foot, cycle or scooter will be rewarded with a 3PR token for the class token box. Children arriving early at school for Breakfast Club will also receive tokens for avoiding peak drop-off time. Each month the class with the most tokens is awarded a trophy and at the end of each school year, one class at the school will become the 3PR Parking Champions.

Councillor Robert Mitchell, Chairman of North Essex Parking Partnership, said: “We’re really excited to be launching another 3PR scheme in north Essex and our second in Harlow.

“Parking near some schools is often an issue and we’re always looking for ways to improve this and keep children safe. We’re confident this scheme will motivate families to be considerate during school drop-off and pick-up times, making the roads and walking routes around schools much safer for all road users.”

Christine Peden, Headteacher at Pear Tree Mead Academy, said: “I am looking forward to working together with the parents to help keep the children safe outside our school. Giving the children an incentive to ask their parents to follow the 3PR guidance will hopefully encourage them to park outside the zone.”

Primary schools that are interested in the scheme should contact 3pr@colch.onmicrosoft.com. Find out more about 3PR by visiting schoolparking.org.uk


Park, pay and extend your stay the easy way
Date Published: 22 July 2019

The North Essex Parking Partnership (NEPP) is today launching a six-week campaign to encourage drivers to use cashless payments to pay for and extend their stays in car parks it manages.

The cashless parking system MiPermit, which already has over 2 million customers and has recently been awarded the Queen’s Award for Enterprise: Innovation 2019, is available to use in all the car parks which NEPP manages across Braintree, Colchester, Harlow and Uttlesford council areas.

Once drivers have completed their one-time registration with MiPermit, they can pay using the App, online, by text message or over the phone. Payments can be made either on arrival at a car park, or up to seven days in advance*.

The MiPermit App is available to download for both Android and iPhone devices and, once set up, drivers simply use the app to select their vehicle registration; car park location; tariff and length of stay required – before paying. This cashless payment method also removes the time and hassle of finding, queueing for and using cash/card machines in car parks.

Drivers using the App or text messaging service, can also extend their parking stays anytime, anywhere without having to return to the car park.

With each stay, there is also an option to request a 20-minute text message reminder that a parking stay is due to expire; this is an option and costs 10 pence per reminder in all car parks managed by NEPP. The Extend Your Stay feature cleverly selects the best value tariff for the whole of the existing and new stay combined.

Other features of the App include a map showing drivers where their car is parked - ideal for visitors to the area and also useful for those visiting many other parking authority areas using MiPermit, as your account is not limited to Essex.

Drivers using MiPermit can also take advantage of exclusive parking offers which are unavailable when paying by cash and card.

For those used to displaying Pay and Display tickets in their windscreens, who might be concerned that using this digital service will look like they haven’t paid, NEPP’s Civil Enforcement Officers (Traffic Wardens) mobile devices are linked to the MiPermit system so they can access this information whilst on patrol.

Councillor Robert Mitchell, Deputy Cabinet Member for Highways at Essex County Council and Chairman of the North Essex Parking Partnership, said: “Cashless payments provide drivers with a quick and easy way to pay for their parking and, being a paperless service, it’s beneficial to the environment too.

“Enabling drivers to simply extend their parking stays through their phone app, stops them having to rush back to the car, or worry about receiving a Penalty Charge Notice, as well as encouraging them to stay in the area longer, benefitting local businesses too.”

MiPermit can also be used by drivers to manage their on-street parking such as permits and visitor stays in Braintree, Colchester, Epping Forest, Harlow, Tendring and Uttlesford where NEPP manages this service on behalf of its partner authorities.

To find out more and set up a MiPermit account, visit parkingpartnership.org.

For a full list of UK locations where MiPermit can be used, visit mipermit.com.

* Parking payments made up to seven days in advance, does not guarantee a space in the car park.


NEPP Highly Commended at National Awards
Date Published: 18 July 2019

The North Essex Parking Partnership (NEPP) is celebrating after being Highly Commended at the PATROL (Parking and Traffic Regulations Outside London) Parking Annual Reports Awards on 16 July.

NEPP’s 2017/18 Annual Report was Highly Commended in the Innovation and New Services category.

There were 8 finalists for this national award and NEPP is thrilled that judges recognised the organisations innovative approach to communicating with its customers.

As founding members of the Positive Parking Agenda (PPA)* and to support its aims, NEPP has changed its approach to Annual Reports in recent years. Not only are the reports now digital by default and produced in a magazine-style format, but they are also designed to be more accessible, transparent, readable and visually appealing for readers.

The award-winning 2017/18 Annual Report is available to view on the NEPP’s website.

Councillor Robert Mitchell, Chairman of On-Street Parking at the North Essex Parking Partnership, said: “I’m incredibly proud that the NEPP’s Annual Report has been Highly Commended in this national award. The Partnership is committed to supporting the Positive Parking Agenda and communicating its information in a clear and engaging way and our new style of Annual Reports certainly does that, and is something which we will continue to develop.”

The PATROL PARC Award winners were announced at the Awards Ceremony on 16 July 2019 at the House of Commons. The event was sponsored by Huw Merriman, MP for Bexhill and Battle.


NEPP parks its single-use plastics
Date Published: 15 July 2019

NEPP's Biodegradable Penalty Charge Notice Pocket

This Plastic Free July, the North Essex Parking Partnership (NEPP) is starting a trial of biodegradable Penalty Charge Notice (PCN) pockets to replace their current single-use plastic versions.

The new pockets are made from paper and glassine and before they were launched on the market in October 2018, the pockets underwent 12 months of testing in the UK and Europe. The adhesive used also means that residue should not be left on vehicle windscreens once they’re removed.

Last year, Colchester Borough Council, who are NEPP’s lead partner authority, launched the Colchester Plastic Pledge to encourage businesses and residents to pledge to stop using single-use plastics. NEPP soon got on board with the campaign and pledged to try and source biodegradable PCN pockets, which it’s been able to achieve.

The PCN envelopes have also been redesigned to include NEPP’s branding and logo and meet the legal requirements.

Councillor Robert Mitchell, Chairman of On-Street Parking at the North Essex Parking Partnership, said: “I’m thrilled that NEPP is trialling these plastic-free PCN pockets and believe we’re the first parking authority in the country to do so. These new envelopes will help us to reduce our environmental impact and help tackle plastic pollution.”

Councillor Mike Lilley, Colchester Borough Council’s Portfolio Holder for Communities, Wellbeing and Public Safety, said: “Issuing PCNs are always a last resort when keeping the roads safe and traffic flowing, but when they do need to be issued, it’s great that these will now be enclosed in plastic-free pockets.”

Other organsiations who have or would like to make a change to their single-use plastics and make a Colchester Plastic Pledge can do so at www.colchester.gov.uk/colplasticpledge.


NEPP finalist in PATROL PARC Awards
Date Published: 14 May 2019

The finalists for the PATROL (Parking and Traffic Regulations Outside London) Parking Annual Reports Awards have been announced and the North Essex Parking Partnership (NEPP) has been shortlisted as a contender for its 2017/18 Annual Report.

As a multi-award-winning organisation, which has recently won three British Parking Awards and previously been shortlisted for this award, NEPP is keen to show the judges another successful area of its organisation.

As founding members of the Positive Parking Agenda which aims to build public confidence in the parking sector by changing perceptions, challenging misconceptions about the parking sector, and to make the parking experience better for all, NEPP has changed its approach to Annual Reports in recent years.

Not only are the reports now digital by default and produced in a magazine-style format, but they are also designed to be more accessible, transparent, readable and visually appealing for readers.

The 2017/18 Annual Report is available to view on the NEPP’s website.

Councillor Robert Mitchell, Deputy Cabinet Member for Highways at Essex County Council and Chairman of On-Street Parking at North Essex Parking Partnership, said: “I’m delighted that the Partnership’s Annual Report has been shortlisted for this national award. The Partnership is committed to communicating information in a clear and engaging way and being finalists for this award is a great acknowledgement of that.”

The PARC Awards recognise Annual Reports on local authority parking services and traffic management, together with the civil enforcement approaches that are applied. The awards form part of PATROL’s commitment to promoting best practice in the dissemination of public information on civil enforcement to increase understanding of traffic management objectives.

The PATROL PARC Award winners will be announced at the Awards Ceremony on 16 July 2019 at the House of Commons.


NEPP & SEPP Celebrate Award Success
Date Published: 14 March 2019

The very best of parking management was celebrated at the British Parking Awards 2019 last week where the North and South Essex Parking Partnerships (NEPP and SEPP) scooped an unparalleled three of the coveted glass trophies.

The winning categories were in the Communications Award, Parking Partnerships Award and the Car Park Special Projects Award. All of the awards include significant partnership working.

Councillor Robert Mitchell, Deputy Cabinet Member for Highways at Essex County Council and Chairman of On-Street Parking at North Essex Parking Partnership, said: “I’m delighted that both the North and South Essex Parking Partnerships has been recognised at the British Parking Awards this year, winning in three categories. We’ve come a long way since the Partnerships were formed in 2011, thanks to the help of our partner authorities, committee members and innovative leadership, which has revolutionised a service that once operated in deficit; now NEPP & SEPP are thriving organisations that deliver more services on behalf of Essex County Council within the same budgets. Congratulations are due to the both teams.”

The Communication Award recognised the imaginative, engaging and informative approach of the joint SEPP and NEPP 3PR initiative, which encourages better parking around primary schools through its ‘3 Parking Rules’.

Cllr Ron Pratt, Chairman of the South Essex Parking Partnership, said: “We were thrilled to hear that the 3PR initiative won the Communication Award at the British Parking Awards this year. Since the initiative started in 2017, a total of 30 schools in Essex have introduced the scheme which promotes safer parking outside the vicinity of the schools as well as the health benefits of walking, scooting and cycling to school. Positive feedback from teachers about how the scheme has made such a positive difference to congestion outside the school gates and how their pupils love collecting 3PR tokens has been overwhelming. We are proud that this innovative initiative has made such a positive difference and thank you to our partner authorities and schools for all their help in making 3PR such a success.”

The NEPP also scooped the Parking Partnerships Award, which recognises the importance of partnership working in the parking sector. NEPP showed how, in adopting new ways of working, it eradicated an operating deficit from the previous system, enabling the transfer of additional services from the County Council at no cost, and focussing on positive, clear and understandable policies.

Thirdly, the NEPP and Colchester Borough Council won the Car Parks: Special Projects Award for the refurbishment of Priory Street Car Park, with support from English Heritage and Colchester + Ipswich Museums. As a result of the refurbishment the car park now benefits from high-quality surfacing, improved landscaping and architectural lighting to celebrate the Roman Town Wall; creating a more attractive area for vehicles and pedestrians.

Councillor Mike Lilley, Colchester Borough Council Portfolio Holder for Planning, Public Safety and Licensing, said: “I’m extremely pleased that Colchester Council and the NEPP’s hard work on the refurbishment of Priory Street Car Park has been recognised at the awards. This investment in our car parks supports both the Borough’s economic growth and enables Colchester to make more of its great heritage and culture.”


Left to right: Councillor Robert Mitchell: Chairman of On-Street Parking at North Essex Parking Partnership, Emma Day: Parking Systems Team Leader/3PR Project Manager for the North Essex Parking Partnership, Richard Walker: Group Manager for the North Essex Parking Partnership, Nick Binder: South Essex Parking Partnership Manager and Laura Hardisty: Communications Business Partner for Colchester Borough Council and the North Essex Parking Partnership.


NEPP finalist in five categories at British Parking Awards 2019
Date Published: 18 February 2019

The finalists for the British Parking Awards 2019 have been announced and the North Essex Parking Partnership (NEPP) has been shortlisted in five categories.

Having previously won the British Parking Awards ‘Parking Partnership’ category in 2012 and shortlisted as a finalist for ‘Communications Award’ in 2018 the NEPP is keen to show the judges other successful areas of its organisation.

Councillor Mitchell, Chairman of On-Street Parking at North Essex Parking Partnership, said:“I’m incredibly proud that we have been shortlisted in five categories for the prestigious national British Parking Awards. The NEPP continues to receive industry recognition for its innovation, communications, customer service and project work with partner authorities.”

The ‘Parking Partnerships Award’ recognises the importance of partnership working in the parking sector. The submission showcases the success of the Partnership since it was formed in 2011, eradicating a previous operating deficit of £0.5m per annum by adopting new ways of working which has produced an operating reserve of £1m for re-investment in transport projects.

The ‘Parking Team of the Year’ recognises the work of both on-street and off-street parking operations. The entry focusses on strategic leadership, staff development, innovation, education and communication amongst staff.

The ‘Communications Award’ category recognises imaginative, engaging and informative approaches to communicating with the public and other organisations. The NEPP has been shortlisted for its digital communications, including engaging posts on social media, an award-winning blog, website development and jargon-free stakeholder engagement. It’s also been shortlisted for its 3PR schools parking initiative (a joint entry with the South Essex Parking Partnership), which focuses on educating parents and carers, creating Park & Stride routes and volunteer patrols run by the school.

The ‘breakout’ ‘Car Parks Special Projects’ category recognises smaller car park projects, looking at architectural elements, innovative construction and civil engineering technique. The entry is for the refurbishment of Priory Street Car Park in Colchester (supported by Colchester Borough Council, Colchester + Ipswich Museums, and English Heritage). The car park benefited from a new surface, improved landscaping and architectural lighting to celebrate the Town Wall.

The British Parking Awards, originally launched in 2002, seeks to recognise and celebrate best practice, innovation and achievement in the design and management of both public and private sector parking.The 2019 winners will be announced at the Awards Ceremony on Friday 8 March at Royal Lancaster, London.



Winner of school poster competition announced
Date Published: 14 February 2019

Faith B has been announced as the winner of the North Essex Parking Partnership (NEPP) and Essex County Council’s 3PR Schools Poster Competition, in a special assembly at Holland Park Primary School in Clacton-on-Sea.

The competition was launched in October 2018 to raise awareness of International Walk to School Month. The theme was Active Travel, and pupils were asked to design an A4 poster showing the things they enjoyed when travelling to and from school. The winning school, Holland Park Primary, has been presented with a Scooterpod and several printed boardsshowing the winning design, which will be displayed around the school. The winner, Faith, received a printed copy of her design, alongside a certificate of achievement and a gold medal.

Cllr Robert Mitchell, Chair of North Essex Parking Partnership, said: “The 3PR poster competition was a fantastic way to engage school children to all the benefits of walking to school. We had a good response from schools, with submissions from 46 pupils. The quality and creativity of entries was excellent, and the judging panel had a tough job selecting the winner.

“Inspiring more families to walk to school is a key part of the 3PR scheme. Parking near some schools is often an issue and we’re always looking for ways to improve it and keep children safe. The 3PR scheme has been hugely successful in South Essex so we are confident it will motivate families in North Essex to be considerate during the morning drop off, making the roads, and walking routes around schools, much safer.”

Holland Park Primary School created a no parking zone, known as a ‘3PR Zone’ outside its entrance in November 2018. Pupils who enter the zone by foot, cycle or scooter will be rewarded with a 3PR token for the class token box. Each week the class with the most tokens is awarded a cup and, at the end of each school year, one class will become the 3PR Parking Champions.

Sarah Edwards, School and Parent Council Leader at Holland Park Primary School, said: “We had a great response to the competition and were delighted that one of our pupils won. All the children are enjoying the 3PR incentive and we would like to thank the volunteers who give up their time to help us run the scheme. Other parents have commented on the difference that 3PR has made to making their walk to school much safer.”

Primary schools that are interested in the scheme should contact 3pr@colch.onmicrosoft.com. Find out more about 3PR by visiting schoolparking.org.uk


School parking scheme extended
Date Published: 22 November 2018

The North Essex Parking Partnership (NEPP) launched its second 3PR parking scheme, to encourage parents not to drop their children at the front gates, at Holland Park Primary School in Clacton-on-Sea.

Holland Park Primary School has created a no parking zone, known as a ‘3PR Zone’ outside its entrance to educate parents and pupils about considerate parking practices.

3PR, which represents the three Parking Rules of Care, Consideration and Caution (originally created by the South Essex Parking Partnership), delivers a positive message about school parking and provides advice and guidance to children, parents and carers on safe and considerate parking practices.

Parents and carers are encouraged to avoid entering the designated area by car by parking a short distance away, remembering the three parking rules of care, consideration and caution, or by using the Park and Stride site at the nearby at Marine Parade East. Park and Stride is where families, who travel by car, park a short distance from the school at an agreed site, before walking to the school entrance. This relieves some of the traffic from directly outside the school, as well as allowing pupils to get some valuable exercise on their journeys.

Pupils who enter the zone by foot, cycle or scooter will be rewarded with a 3PR token for the class token box. Each month the class with the most tokens is awarded a cup and, at the end of each school year, one class will become the 3PR Parking Champions.

Cllr Robert Mitchell, Chairman of North Essex Parking Partnership, said:We’re really excited to be launching the second 3PR scheme in North Essex within two weeks of introducing the first Zone at Stanway Fiveways Primary School in Colchester.

“Parking near some schools is often an issue and we’re always looking for ways to improve it and keep children safe. The 3PR scheme has been hugely successful in South Essex so we are confident it will motivate families in North Essex to be considerate during the morning drop off, making the roads and walking routes around schools much safer.”

Sarah Edwards, School and Parent Council Leader at Holland Park Primary School, said: “It’s fantastic that we’re introducing 3PR to our school. Our School and Parent Councilshave been working hard to reduce parking issues in the area by encouraging more students to walk or cycle to school. We’realso working towards an award in Sustainable Travel and have met with local residents and councillors, so the 3PR Zone and Park and Stride complement this work nicely.

Primary schools that are interested in the scheme should contact 3pr@colch.onmicrosoft.com. Find out more about 3PR by visiting schoolparking.org.uk


New school parking scheme
Date Published: 09 November 2018

The North Essex Parking Partnership (NEPP) is thrilled to be working with Stanway Fiveways Primary School to launch its first 3PR parking scheme, to encourage parents not to drop their children at the front gates.

Stanway Fiveways Primary School has introduced a no parking zone, known as a ‘3PR Zone’ outside its entrance to educate parents and pupils about considerate parking practices on Tuesday 6 November.

3PR, which represents the three Parking Rules of Care, Consideration and Caution (originally created by the South Essex Parking Partnership), delivers a positive message about school parking and provides advice and guidance to children, parents and carers on safe and considerate parking practices.

Parents and carers are encouraged to avoid entering the designated area by car by parking a short distance away, remembering the three parking rules of care, consideration and caution, or by using the Park and Stride site at the nearby Co-Op Supermarket. Park and Stride is where families who travel by car, park a short distance from the school at an agreed site, before walking to the school entrance. This relieves some of the motor traffic from directly outside the school, as well as allowing pupils to get some valuable exercise on their journeys.

Pupils who enter the zone by foot, cycle or scooter will be rewarded with a 3PR token for the class token box. Each month the class with the most tokens is awarded a cup and at the end of each school year, one class will become the 3PR Parking Champions.

Cllr Robert Mitchell, Chairman of North Essex Parking Partnership, said:We’re really excited to launch the first 3PR scheme in North Essex. Winstree Road, directly outside Stanway Fiveways Primary School, can easily become congested and dangerous. I’m pleased that the school has become the first in North Essex to introduce this scheme, which works by rewarding children for walking or cycling to school.

“Parking near some schools is often an issue and we’re always looking for ways to improve it and keep children safe. The 3PR scheme has been hugely successful in South Essex so we are confident it will motivate families in North Essex to be considerate during the morning drop off, making the roads and walking routes around schools much safer.”

Mrs Dawn Walton Steed, Deputy Headteacher at Stanway Fiveways Primary School, said: “We are delighted to have launched the first 3PR project in North Essex. The 3PR patrol are very excited about giving out the tokens and spreading the core messages of Care, Consideration and Caution when parking. The pupils have taken part in an assembly to launch the project and information has been shared with parents and carers. We are looking forward to seeing the positive impact this project will have on the local area.

Primary schools that are interested in the scheme should contact 3pr@colch.onmicrosoft.com. Find out more about 3PR by visiting schoolparking.org.uk


Essex updates digital mapping following countywide survey
Date Published: 15 October 2018


Two Parking Partnerships from Essex have embarked on wide ranging improvements to their traffic regulations, using the leading Traffic Order management technology offered by Buchanan Computing.

The North and South Essex Parking Partnerships (NEPP & SEPP) are working with software solutions provider Buchanan Computing to create an accessible and interactive map-based inventory of all its parking restrictions, lines and signage. The £0.25m project includes a full roadside survey by Buchanan Order Management of every on-street line, sign and parking area in the county and productions of new map-based Traffic Regulation Orders (TROs) for all Districts.

The first steps have already been taken, with a full audit having been completed for all roads in the south of the county with surveys now being underway across the north area. As part of the survey, the restrictions will be graded to show where any maintenance is required, which will be available as an integrated layer of the restriction mapping.

Cllr Robert Mitchell, NEPP Chairman, said: “This state-of-the-art mapping system is a huge step forward in the software that is available at the moment. Until now, our restrictions have been hard to follow and very text based. This new software not only means it is easier for our teams to access and read regulations, but it also enables our TRO making process to be linked to the map to keep records as up to date as possible. It sets us up for more connected projects in future, such as supplying up to date data for in-car information systems, and will save us a huge amount of staff time for us to focus on local projects.”

Cllr Ron Pratt, SEPP Chairman, said: “The project will enable parking regulations to be accurately represented on the map, becoming a digital version of exactly what is on the highway. These improvements will not only aid the Partnership’s patrol teams but will also help provide accurate information to engineers, case officers overseeing Penalty Charge Notice (PCN) challenges and appeals, and maintenance records so we can work with partners in a much more efficient way”.

Trevor Clark, Director at Buchanan Order Management, said: “I am delighted that the Parking Partnerships, working together, have commissioned Buchanan Order Management to carry out this project right across Essex. This will result insignificant productivity and access improvements for their future TRO management through Essex’s county ParkMap system.”

In the long term, it is planned to add the software to NEPP and SEPP websites as a customer-facing tool so the public can check parking restrictions in an unfamiliar area being visited, before even getting in the car. It is hoped that it will also be able to support the development of parking as a service in Essex, with benefits for connected and possible autonomous vehicles at some time in the future.


Park Life
Date Published: 26 July 2018

It's a sunny day in August and an ambulance is on its way to a house.

It weaves its way swiftly along, blue lights flashing, until it reaches a long queue. The traffic tries to move out of its way – with difficulty, because a line of cars are parked haphazardly along the verge, their bumpers jutting into the road.

With effort, the ambulance gets through, passing the cause of the disruption. A delivery lorry has been left on double yellow lines, halting the flow and angering motorists for miles around.

Turning into a quiet neighbourhood, the ambulance's journey only gets harder as it squeezes past cars left on junctions and in restricted areas. In the end the paramedics have to go the rest of the way on foot – 30 minutes later than planned. They wouldn't have been able to get on the driveway anyway, because someone had parked right across the dropped kerb access, causing an obstruction.

That's the reality of a world without parking enforcement.

We're the North Essex Parking Partnership, or NEPP for short. Led by Colchester Borough Council and including Epping Forest, Harlow, Uttlesford, Braintree and Tendring, NEPP manage parking enforcement in all six areas.

We introduce new parking restriction, enforce the ones that already exist, represent the local area in parking decisions and much more.

Our Civil Enforcement Officers look for cars parked where they're causing danger or inconvenience to others. For example:

  • on double or single yellow lines
  • in resident permit zones when they don't have a permit
  • in parking bays for longer than permitted
  • and in other places where there are restrictions.

From time to time, they also deal with very different matters. A couple of months ago, an officer was on their way in the direction of Newport when they witnessed a serious road accident. The officer stayed with the driver for over an hour, awaiting an air ambulance. Incidents like this are rare, but as we're out on the ground we help wherever we can.

Nobody likes getting a parking ticket, but the truth is that we don't really like giving them either! If you think a Penalty Charge Notice is wrong, you can appeal and we'll always consider it fairly. If you see us out and about and you aren't sure where to park, please do feel free to ask. Our officers are all trained to give directions and advice, and we would always prefer to help than to give a penalty charge notice.

For this reason, we work to inform people about considerate parking. We regularly post motorist tips and advice on our Twitter account, @nepp_parking, and give presentations to parish councils and other organisations.

To find out more about parking restrictions and the NEPP, to appeal a parking ticket or request restrictions, visit www.parkingpartnership.org.uk/north


Funding secured for NEPP school parking scheme
Date Published: 06 July 2018


The North Essex Parking Partnership (NEPP) Joint Committee has agreed to set aside £50,000 to fund a new scheme in north Essex to help tackle inconsiderate parking around primary schools.

Called 3PR, the NEPP will launch the scheme this September, working in partnership with local schools in north Essex.

3PR, who represents the three parking rules of Care, Consideration and Caution (originally created by the South Essex Parking Partnership), will help deliver a positive message about school parking and provides advice and guidance to children, parents and the residents on safe and considerate parking practices.

Any pupil who enters the zone by foot, cycle or scooter gets a 3PR token for the class token box and each month the class with the most tokens is awarded a cup and at the end of each school year, one class will become the 3PR Parking Champions.

Cllr Robert Mitchell, Chairman of North Essex Parking Partnership, said: “We’re really excited to be launching the 3PR scheme in North Essex. Parking near some schools is often an issue and we’re always looking for ways to improve it and keep children safe. The 3PR scheme has been hugely successful in south Essex so we are confident it will motivate families in north Essex to be considerate during the morning drop off, making the roads around schools much safer.”

Engagement with schools in north Essex has already started and the NEPP hopes that the first launch of 3PR will take place in September 2018. Primary schools that are interested in the scheme should contact 3pr@colch.onmicrosoft.com

Find out more about 3PR by visiting www.schoolparking.org.uk


Colchester Commits to Promoting Positive Parking Messages
Date Published: 01 May 2018

Colchester Borough Council (CBC) has signed up to support the Positive Parking Agenda (PPA), a national initiative formed by a group of local authorities assisted by the British Parking Association (BPA).

The initiative deals with matters of national and local importance and aims to build public confidence in the parking sector by changing perceptions, challenging misconceptions about the parking sector and to make the parking experience better for all.

Cllr Michael Lilley, Colchester Borough Council Portfolio Holder for Public Safety and Licensing, said: “There’s a real desire in the parking sector to deliver a more positive and consistent parking experience for customers, and we fully support this in Colchester. We want Colchester to continue to have a thriving town centre, and success relies on good-quality and easy to access parking. This is much easier to achieve when authorities work together and share good practice.”

The PPA was developed by a group of local authority parking managers, fully supported by the BPA. One of the founding members is the North Essex Parking Partnership (NEPP), which provides the parking services in Colchester. NEPP Chairman, Cllr Robert Mitchell, said: “Support for the Positive Parking Agenda is gaining increasing support nationally with nearly a third of the UK’s local authorities already pledging support for this campaign by signing up to its key principles.”

“In the local authority parking sector, NEPP is leading the way by embracing all the PPA key priorities, communicating the benefits of parking management through the use of social media updates, and integrating latest technologies into our processes to improve performance and deliver better standards for its customers. This has involved providing an online self-service system to customers across north Essex, simplifying and standardising customer processes.



NEPP is #finalist in the Essex Digital Awards 2018
Date Published: 29 March 2018

The finalists for the Essex Digital Awards (EDA) have been announced and the North Essex Parking Partnership (NEPP) has been shortlisted for the ‘Best Use of Social Media for Business’ category for its social media strategy.

Having previously won Gold in the ‘Business Blog’ category for Anna Tendant at the Essex Digital Awards in 2016 and being shortlisted for the British Parking Awards 2018 ‘Communication Award’ category, the NEPP is keen to show the judges another successful area of its organisation.

The North Essex Parking Partnership launched its @nepp_parking Twitter page in December 2016 to improve the understanding of parking rules, challenge perceptions of enforcement, address topical parking related issues and engage with motorists across North Essex.

Like the NEPP’s award winning blog ‘Anna Tendant’, its Twitter page uses a mix of serious and light-hearted posts, set in a positive tone. It uses a range of interactive proactive messages, quizzes, images and topical hashtags, alongside consistent helpful replies to enquiries to increase engagement and, likes and re-tweets.

Not only have the messages themselves proved to be popular, but they have also generated conversations and people sharing content with one another increasing the reach of the NEPP’s messaging. Since its launch, engagement doubled from 14.4k to 28.8k.

Councillor Mitchell, Chairman of On-Street Parking at North Essex Parking Partnership, said: “I’m incredibly proud that the NEPP’s social media strategy has been shortlisted for the Essex Digital Awards and the British Parking Awards this year. The informative and well-read posts are proving a useful tool for the organisation to strengthen our education and engagement with local motorists.”

The NEPP’s Twitter messaging helps support the national Positive Parking Agenda (PPA), which is strongly supported by the NEPP. The PPA aims to build public confidence by changing perceptions, as well as challenging misconceptions, within the parking sector.

This year will mark the fifth awards event for the EDA. The EDA is a part of the wider Digital Awards organisation which recognises online business and innovation across a range of categories including websites, blogs, video production and social media among others.

2018 winners will be announced at the Awards Ceremony on Thursday 3 May at Hylands House, Chelmsford.


NEPP is #finalist in the British Parking Awards 2018
Date Published: 26 February 2018

The finalists for the British Parking Awards have been announced and the North Essex Parking Partnership (NEPP) has been shortlisted for the Communication Award category.

Having previously won the British Parking Awards ‘Parking Partnership’ category in 2012, shortlisted as a finalist in 2016 for ‘Parking Team of the Year’ and winning Gold in the ‘Business Blog’ category at the Essex Digital Awards in 2016, NEPP is keen to show the judges another successful area of its organisation.

The North Essex Parking Partnership launched its @nepp_parking Twitter page in December 2016 to improve the understanding of parking rules, challenge perceptions of enforcement, address topical parking related issues and engage with motorists across North Essex.

Like the NEPP’s award winning blog ‘Anna Tendant’, its Twitter page uses a mix of serious and light-hearted posts, set in a positive tone. It uses a range of interactive proactive messages, quizzes, images and topical hashtags, alongside consistent helpful replies to enquiries to increase engagement and, likes and re-tweets.

Not only have the messages themselves proved to be popular, but they have also generated conversations and people sharing content with one another increasing the reach of the NEPP’s messaging. Since its launch, engagement doubled from 14.4k to 28.8k.

Councillor Mitchell, Chairman of On-Street Parking at North Essex Parking Partnership, said: “I’m incredibly proud that the NEPP’s Twitter page has been shortlisted for these national awards. The informative and well-read posts are proving a useful tool for the organisation to strengthen our education and engagement with local motorists.”

The NEPP’s Twitter messaging helps support the national Positive Parking Agenda (PPA) initiative, of which it is a member. The PPA aims to build public confidence in the parking sector and to change perceptions and challenge misconceptions about the parking sector.

The British Parking Awards, originally launched in 2002, seeks to recognise and celebrate best practice, innovation and achievement in the design and management of both public and private sector parking.

The British Parking Awards winners will be announced at the Awards Ceremony on Friday 9 March at Royal Lancaster, London.


Parking Enforcement Over The Festive Period
Date Published: 27 October 2017

The North Essex Parking Partnership (NEPP) receives many queries each year about how parking enforcement is conducted over the Christmas period. We would like to clarify this for our customers to avoid any unnecessary confusion.

All residential permit schemes and other restrictions apply according to the signage present at that location. This includes any Bank Holidays and weekends, unless the signage states otherwise. For example this year, December 26th is a Bank Holiday and falls on a Tuesday. All resident permit schemes and other restrictions apply on this date if the signage is either "at all times" or specifies "Monday to Friday" for example, on the signage. Permits are therefore required to be used as normal.

Unfortunately, there is a common misconception that restrictions do not apply on Bank Holidays - this is not the case. However there may be days when a 'softer' approach to enforcement is taken. This year Christmas Day, Boxing Day and New Year's Day are days the NEPP will be taking a 'softer' approach, however permits and restrictions do still apply and we ask that residents and their visitors adhere to this to avoid unwanted confusion.

There is likely to be added pressure on permit schemes over the weeks building up to and over Christmas as residents have more visitors and tend to spend more time at home. We would like to remind residents that having a permit does not guarantee a space within the respective permit scheme and to seek alternative parking rather than parking on other restrictions as your permit does not allow this.

Car Park arrangements vary across the districts we cover and we would ask all customers to check the applicable tariff boards for any special offers available.

You can contact us until 5pm on 22nd December if you have any queries about Christmas enforcement, however our offices will be closed until 29th December from this date. Remember you can also call MiPermit directly on 0345 5207007 to set up visitor permits or cashless car parking stays.



Epping Car Parks - Important Notice
Date Published: 20 March 2017

From the 1st April 2017, Epping Forest District Council will be taking back the management and enforcement of their car parks. This will mean that any PCN's issued prior to and after the 1st April will be dealt with by Epping Forest District Council from that date onwards. The only PCN's this will affect have an 'EP' prefix.

Until the 1st April, you will still need to contact us (NEPP) concerning any Epping Forest District Council car parks, including enforcement.

Further information can be found here, including how to challenge or pay a PCN: https://parking.eppingforestdc.gov.uk. The new automated payment line for 'EP' prefix PCN's is 01992 721207.

For off-street cashless parking or permits - information can be found here: https://wanttopark.com/epping

If you have any queries concerning this, you can call our team on 01206 282316 for information or call Epping Forest District Council directly on 01992 564406.


​​Be A Parking Hero: Recruitment Video Launched
Date Published: 24 February 2017

The North Essex Parking Partnership (NEPP) has launched its first video to encourage people to choose a career as a Civil Enforcement Officer (CEO) across its bases in Braintree, Colchester, Epping Forest, Harlow, Tendring and Uttlesford.

In making the video, the NEPP aims to tackle outdated stereotypes of parking enforcement officers. It hopes this recruitment initiative, successfully employed by other professions, will boost the number of people applying for this job.

The video depicts the unique and varied role that CEO's undertake, providing a service that is responsive, customer focussed and also helps improve the quality of the local parking environment.

It’s an exciting opportunity to join a team that patrol areas on foot and in vehicles to deal with a variety of duties including parking enforcement, environmental crime and antisocial behaviour.

The main duties of a CEO include interacting with drivers to ensure they park legally and considerately, both on street and in public off street car parks. In addition CEO's advise and assist members of the public with general enquiries, liaise with partner organisations to reduce parking contraventions and issue penalty charge notices when required.

Councillor Robert Mitchell, Chairman of the North Essex Parking Partnership, said:

“We hope the video will help change people’s perceptions of parking enforcement officers and show the role in a new light. The reality is that our CEO’s do face tough challenges, but they’re also integral to community life, and there’s a lot of enjoyment and reward that comes with that.”

“We’re looking for dedicated, committed and passionate people to join the North Essex Parking Partnership team. It’s a great opportunity to develop new skills and personally contribute towards making our roads safer and communities stronger.”

The application process is now live for CEO’s based in Colchester, Harlow and Braintree. Applicants can apply online at www.parkingpartnership.org/jobs. The closing date is 8 March.

To keep up to date with job vacancies follow the NEPP on Twitter @nepp_parking or LinkedIn ‘North Essex Parking Partnership'.


New Traffic Regulation Order in Colchester to Protect Grass Verge
Date Published: 15 February 2017

The North Essex Parking Partnership (NEPP) has introduced a new temporary Traffic Regulation Order in Cowdray Avenue, Colchester to stop motorists parking on the grass verges and churning up the ground.

Concerns have been raised regarding the number of vehicles parked in the unrestricted areas of Cowdray Avenue. Whilst the vehicles were not parked in contravention of any parking or waiting restrictions, they were causing an inconvenience to road users and were damaging the grass verges, including the annual daffodil display.

The temporary restriction includes waiting restrictions and is now in place. It runs from The Albert roundabout on Cowdray Avenue to The Greenstead roundabout on St Andrew’s Avenue. Notices have been placed along the route to advise drivers that they should not park on the verge.

The effectiveness of this order will be monitored and can remain in place for up to 18 months during which time this restriction can be made permanent if required.

Councillor Robert Mitchell, Chairman of the North Essex Parking Partnership, said: “We are pleased to have been able to work in partnership with the local authorities and communities to come up with a solution to the parking issues in Cowdray Avenue. The timing is also perfect to help protect this year's daffodil display along that stretch of road.”

“The NEPP aims to ensure parking across north Essex is safe, fair and of a consistent standard. We hope that this Order will protect our valuable green spaces from inconsiderate parking."
Priory Street Car Park Upgrade - NOW OPEN!
Date Published: 13 January 2017

Colchester Borough Council's Priory Street Car Park was temporarily closed from 7am Monday 12 September 2016 until late December 2016 to enable an extensive redevelopment programme to take place.

The car park officially reopened on 9th January 2017.

For more information on the reopening, please visit Colchester Borough Council's web site and for further information on the redevelopment itself, this can be viewed here.


Vote for award-winning Parking Blog in Digital Awards: Champions
Date Published: 01 December 2016

You have the chance to vote for the North Essex Parking Partnership's (NEPP) award-winning blog in the inaugural Digital Awards Champions.

Every Gold Award winner from Digital Awards 2016 schemes in Cambridgeshire, Essex, Hertfordshire, Kent, Milton Keynes and Surrey has qualified for the Digital Awards Champions, an exclusive event where the ultimate winners across all regions will be unveiled. The NEPP's blog was awarded Gold in the Business Blog category for Essex.

The NEPP's blog, written by Anna Tendant, a Civil Enforcement Officer who works for the NEPP, lifts the lid on what it is like to work in her role, discusses new and existing enforcement rules and provides valuable parking advice and information for motorists.

Since its launch, Anna Tendant has posted regular updates which have been a hit with motorists across North Essex and the blog has now had almost 7000 views.

The North Essex Parking Partnership is now encouraging residents and businesses in north Essex to back the blog.

Councillor Mitchell, Chairman of the North Essex Parking Partnership, said: "It was a great achievement to receive the Gold Essex county-wide award and we're thrilled to be in the running for the Champions Award. I really hope people go online to vote for Anna Tendant in this next round of the awards process.

"The Partnership is embracing digital and social media to educate and engage with local motorists and target new audiences; and we're pleased to say our blog is proving to be a very effective way of doing this."

The Digital Awards Champions voting is now open! To vote, simply go to www.thedigitalawards.co/champions/blog-business, select North Essex Parking Partnership (Essex) and click the 'submit vote' button.

The vote will close at 5pm on 20 January 2017. The overall winners in all 15 categories will be decided by public vote ahead of a Presentation Reception which will be held on February 9 at BFI Southbank in London.

Vote Now!


Parking Website Makeover
Date Published: 15 August 2016

The North Essex Parking Partnership's (NEPP) website pages have been redesigned and improved to be more customer-focussed and informative.

Since the Partnership's website was first created in 2011, the public's skills and demand to be able to access information and services online has grown, and the NEPP has acknowledged this and recognised the need to change its webpages to enable this.

The new navigation, layout and content of the webpages have been designed with the customer in mind and to make the website much quicker and easier to use.

New and improved content will increase the public's awareness of the NEPP, what its responsibilities are and how it operates including its policies and procedures. In addition to that, the website includes some new self-serve features. These include the ability for customers to be able to apply online for Traffic Regulation Orders (TROs) and in the future will also include a TRO database where customers will be able to look-up and track the status of TRO applications across North Essex.

Councillor Robert Mitchell, Chairman of the North Essex Parking Partnership commented: "The Partnership is continuously looking at ways to improve its services and the way it communicates with the public and this redesign of its web content is a great example of this.".